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WhatsApp: +60-1735 71306 | Email: info@theperfectfusion.com

Warranty

Warranty

Perfect fusion products have warranty against materials and manufacturing defects. We pride ourselves on offering superior quality products, using the best materials to guarantee long-life performance and durability.

The warranty duration.

  • Teak (indoor and Outdoor Products) 5 Years Warranty.
  • Batyline Sling 3 Years Warranty
  • Stainless steel (#304) 3 Years Warranty.
  • All weather Wicker Products (Viro and Rehau synthetic fibers) 3 Years Warranty.
  • Sunbrella Fabric 3 Years Warranty .
  • Quick dry Foam 3 Years Warranty.

Our warranty covers products purchased directly by consumers and does not cover commercial orders, which have a one year warranty. The warranty applies to domestic use only. If the product is damaged through accidental damage or misuse, your warranty will be void.

  • The warranty commences from the date of purchase made directly from Perfect Fusion Sdn Bhd
  • The warranty may change without notice, but will never be amended in a way that eradicates customer protection for materials and manufacturing defects.
  • Warranty does not cover loss, or other conditions such as damage resulting from unauthorized repair, improper assembly negligence, misuse or abuse, acts of nature, and any other events that are based on natural causes.
  • Please keep your invoice and delivery note as proof of purchase.
  • Terms and conditions apply. Please speak to our staff for more information. 

If you have questions about the product’s Warranty or In case you have an issue with any of our products during warranty period, please contact us. Most important things to us is your satisfaction and our reputation!

At the end of the day, we want our customers to say “That’s Exactly What I Wanted!”

Exchange

In the event that a product is determined to be defective due to a manufacturer or materials defect, we will repair or exchange the product as needed.

Our Products can only be exchanged if there are materials or manufacturing defect. Be sure to inspect your product on delivery once you receive it. Please note that Perfect Fusion does not offer exchanges for products that have been modified from their original state.

Sale items

Only regular priced products carry warranty and Exchange.
All sale and promotional-priced products dont have warranty and are non-exchangeable

Contract and Hospitality, Commercial warranty

Our commercial products carry a warranty of 1 year. All custom designs for commercial projects carry warranty of one year for material and manufacturing defects..

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