Perfect fusion products is valid for domestic use only, and have warranty against materials and manufacturing defects such as loose joints, wood breakage and structure breakage. We pride ourselves on offering superior quality products, using the best materials to warranty long-life performance and durability.
The warranty duration.
Our warranty covers products purchased directly by consumers and does not cover commercial orders, which have a one year warranty. The warranty applies to domestic use only. If the product is damaged through accidental damage or misuse, your warranty will be void.
If you have questions about the product’s Warranty, please contact our Staff.
In case you have issue with any of our products within warranted period please contact us.
Most important things to us are your satisfaction and our reputation!
At the end of the day, we want our customers to say “That’s Exactly What I Wanted!”
- The Warranty commences from the date of purchase was made directly with Perfect Fusion Sdn Bhd
- The warranty may change without notice, but will never be amended in a way that eradicates customer protection for materials and manufacturing defects.
- Warranty does not cover loss, or other conditions such as damage resulting from unauthorized repair, improper assembly negligence, misuse or abuse, acts of nature, and any other events that are based on natural causes.
- Please keep your invoice and delivery note as proof of purchase.
- Terms and conditions apply. Please speak to our staff for more information.
In the event that a product is determined to be defective due to a manufacturer or materials defect, we will repair or exchange the product as needed.
Our Products can only be exchanged if there are materials or manufacturing defect. Be sure to inspect your product on delivery once you receive it. Please note that Perfect fusion does not offer exchanges for products that have been modified from their original state.
Contract and Hospitality, Commercial warranty
Our commercial products carry a warranty of 1 year for material and manufacturing defects. All custom designs for commercial projects carry warranty of one year.